Effective Date: May 21, 2026
Welcome to Aura Hamptons Limo (“Company,” “we,” “our,” or “us”). By accessing our website or booking transportation services with Aura Hamptons Limo, you agree to comply with and be bound by the following Terms of Service.
If you do not agree with these Terms, please do not use our website or services.
1. Company Information
Aura Hamptons Limo
Phone: +1 (934) 732-4556
Email: info@aurahamptonslimo.com
Service Area: Hamptons, New York, Long Island, New York City, and surrounding areas.
2. Transportation Services
Aura Hamptons Limo provides private transportation services including but not limited to:
- Airport Transfers
- Executive Transportation
- Chauffeur Services
- Black Car Service
- Sprinter Van Transportation
- Group Transportation
- Event Transportation
- Long-Distance Transportation
All services are subject to vehicle availability, scheduling, weather conditions, traffic conditions, and operational limitations.
3. Reservations & Bookings
By submitting a reservation request, you confirm that:
- All information provided is accurate
- You are authorized to make the booking
- You agree to applicable pricing and service conditions
- You understand that reservation requests are subject to confirmation
Aura Hamptons Limo reserves the right to refuse or cancel any reservation at its discretion.
4. Pricing & Payments
Pricing may vary based on:
- Distance
- Vehicle type
- Passenger count
- Time of service
- Seasonal demand
- Tolls, parking, and additional stops
- Waiting time
- Special requests
Quotes provided through the website, phone, or email are estimates and may change based on actual trip details.
Payment may be required before or at the time of service.
5. Cancellation & No-Show Policy
Cancellation policies may vary depending on the vehicle type and reservation details.
Passengers may be charged cancellation or no-show fees in situations including:
- Late cancellations
- Failure to appear at pickup location
- Incorrect reservation information
- Excessive delays caused by the passenger
Aura Hamptons Limo reserves the right to determine applicable charges based on the reservation circumstances.
6. Waiting Time
Airport pickups may include complimentary waiting time based on the reservation type.
Additional waiting time charges may apply if the passenger exceeds the included waiting period.
Flight tracking may be used for airport reservations; however, passengers are responsible for maintaining communication regarding delays or schedule changes.
7. Passenger Conduct
Passengers agree to behave respectfully and safely during transportation services.
The following are prohibited:
- Illegal activity
- Smoking or vaping inside vehicles
- Excessive intoxication
- Dangerous behavior
- Property damage
- Harassment or abuse toward chauffeurs
Aura Hamptons Limo reserves the right to terminate service immediately if passenger behavior creates safety concerns or violates these Terms.
Additional cleaning or damage fees may apply when necessary.
8. Vehicle Availability
While we strive to provide the reserved vehicle category, Aura Hamptons Limo reserves the right to substitute vehicles of equal or greater capacity when necessary due to operational requirements or unforeseen circumstances.
9. Delays & Service Interruptions
Aura Hamptons Limo is not responsible for delays caused by:
- Traffic conditions
- Weather conditions
- Road closures
- Airport delays
- Mechanical emergencies
- Government restrictions
- Events outside our reasonable control
Estimated travel times are not guaranteed.
10. Limitation of Liability
Aura Hamptons Limo shall not be liable for:
- Missed flights
- Missed appointments
- Delayed arrivals
- Indirect or consequential damages
- Personal belongings left in vehicles
- Losses resulting from circumstances beyond reasonable control
Passengers are responsible for checking vehicles for personal belongings before exiting.
11. Website Use
Users agree not to:
- Attempt unauthorized access to the website
- Interfere with website functionality
- Submit false reservation requests
- Use the website for unlawful purposes
Aura Hamptons Limo reserves the right to restrict website access when misuse is detected.
12. Intellectual Property
All website content including text, branding, logos, graphics, and images are the property of Aura Hamptons Limo unless otherwise stated.
Unauthorized copying, reproduction, or distribution is prohibited.
13. Privacy
Use of our website and services is also governed by our Privacy Policy.
By using our services, you consent to the collection and use of information as described in our Privacy Policy.
14. Modifications to Terms
Aura Hamptons Limo reserves the right to modify these Terms of Service at any time without prior notice.
Updated terms will be posted on this page with a revised effective date.
Continued use of the website or services constitutes acceptance of the updated Terms.
15. Governing Law
These Terms of Service shall be governed by and interpreted under the laws of the State of New York, without regard to conflict of law principles.
16. Contact Information
If you have any questions regarding these Terms of Service, please contact:
Aura Hamptons Limo
Phone: +1 (934) 732-4556
Email: info@aurahamptonslimo.com
Service Area: Hamptons, New York & Long Island